Khaled Shawky El-Bagoury
Tel & Fax : +2 02- 3040181 Cairo
Mobile :+2 0105199433
E-mail : Kbagoury2@ yahoo.com
E-mail:
[email protected]Objective
Seeking a challenging position in multinational company, in order to gain more experience and enhance my personal skills in the filed of Sales and/or Marketing.
EDUCATION:
? Bachelor of Arts, Tourism, High Inst. Of Tourism& Hotels,
Thanawia, El Sheraton Hotels & Tourism
Grade: Excellent
? Lycee el Zamalek, Preparatory and primary years.
LANGUAGE:
Arabic : Mother tongue.
English : good
French : Fluent
COMPUTER KNOWLEDGE:
Win98
Office 2000
Internet Explorer
Fidelio ( accounting program)
Personal Information:
? Date of Birth : 9 November 1976
? Marital Status : single.
? Mailing Address : 188 Al-Sudan ST , Mohandssin-giza
? Military status : Exempted.
? Nationality : Egyptian
PREVIOUS TRAINING
? Sheraton El Geziera (Kitchen-Business Center)
? Hilton Borg El-Arab (Alex)(Oriental Cashier)
? El-Shoura-Group (Sales, Marketing-Research &Advertising Materials
Skills:
? High motivated, ambitious, dynamic, hard working, presentable and work with team spirit.
? Excellent negotiation and interpersonal skills.
? Good leadership and communication skills to deal with different levels of board and customers.
? Ability to work under pressure
Working Experience:
NPC (mother company of NPC)
Feb 2006 till date Senior Supervisor Site Selection
Responsibilities:
o Responsible for Achieved sales target for ATM machines
o Evaluating the location in which the machine will be installed
o Installing ATM machines software
o Handling Accounts Complains for ATM Machines
o Following up with the maintenance department for the Accounts problem solving
o Achieving the clients Satisfaction and surveying on the machine performance
NPC (mother company of NPC)
Sep 2005 till Jan 2006 Call Center Arab African Bank
Responsibilities:
o Monitoring the performance of cash net machines
o Granting authorization to credit card
o Handling complains concerning the POS and ATM Machines
National technology Group (NTG)
May 2005 till August 2005 Account Manager
Responsibilities:
o Achieving sales target for the product sold
o Contacting clients for calls
o Assuring the quality and time of delivery for client
o After sales evaluation
Egypt Soft commerce
Dec 2004 till May 2005 Presales Specialist
Responsibilities:
o Achieving sales target for the product sold
o Contacting clients for calls
o Preparing the elementary technical requirement for the client need
o Coordinating with the company for providing the client with best solution for his needs
o Assuring the quality and time of delivery for client
o After sales evaluation
? Citibank ? Zamalek & MOHANDESSIN- Branch.
July 2002 to Nov 2004 Area Sales coordinator.
Responsible for Sales team calls schedule
Assisting in achieving their target
Team leading sales representatives of the area and ensuring targets achievement
Team leading sales representatives of the area and ensuring targets achievement
Job duties & Responsibility:
? Direct promoted financial product & services from Citibank to new and existing Customer's and client's as: credit card , current A/c , personal loan , saving A/c And time deposit ; to Clarifying their need's.
? Arranged in away to help customer's find out what they need through deliver High Quality Information and proactive support service , which meet their Need and Enable the bank to achieve it's objective's.
? Assisting with all new products? promotional activities.
? Handling, solving problem's and keep customer's feed-back is positive.
? Report writing contacting that work need from day-to day to deal with all Level's And interact with all other department.
? MÖvenpick Cairo ? Pyramids.
June 2001 ? Dec 2001 Front Desk Agent Cashier.
Jan 2002 ? July Corporate Acc Sales Manager
Hobbies:
Surfing the internet; Listening to music; Reading; swimming and playing football.
TRAINING Courses
Sales Techniques
Body Language
Computer Courses
Financial sales and Marketing training at consumer Finance Citibank
Certifications:
Online certification
VERITAS backup exec for Netware servers and windows serves
https://elearning2.biperf.com/veritas/jsp/ShowCertificate.htm?
LearnerId=375383&AuBlockId=8703
https://elearning2.biperf.com/veritas/jsp/ShowCertificate.htm?
LearnerId=375383&AuBlockId=8704
NetIQ business continuity management
Additional Information:
International Car License & valid passport
N. B.: All original documents are available upon request
Khaled Shawky El-Bagoury
Tel & Fax : +2 02- 3040181 Cairo
Mobile :+2 0105199433
E-mail : Kbagoury2@ yahoo.com
E-mail:
[email protected]
Objective
Seeking a challenging position in multinational company, in order to gain more experience and enhance my personal skills in the filed of Sales and/or Marketing.
EDUCATION:
? Bachelor of Arts, Tourism, High Inst. Of Tourism& Hotels,
Thanawia, El Sheraton Hotels & Tourism
Grade: Excellent
? Lycee el Zamalek, Preparatory and primary years.
LANGUAGE:
Arabic : Mother tongue.
English : good
French : Fluent
COMPUTER KNOWLEDGE:
 Win98
 Office 2000
 Internet Explorer
 Fidelio ( accounting program)
Personal Information:
? Date of Birth : 9 November 1976
? Marital Status : single.
? Mailing Address : 188 Al-Sudan ST , Mohandssin-giza
? Military status : Exempted.
? Nationality : Egyptian
PREVIOUS TRAINING
? Sheraton El Geziera (Kitchen-Business Center)
? Hilton Borg El-Arab (Alex)(Oriental Cashier)
? El-Shoura-Group (Sales, Marketing-Research &Advertising Materials
Skills:
? High motivated, ambitious, dynamic, hard working, presentable and work with team spirit.
? Excellent negotiation and interpersonal skills.
? Good leadership and communication skills to deal with different levels of board and customers.
? Ability to work under pressure
Working Experience:
 NPC (mother company of NPC)
Feb 2006 till date Senior Supervisor Site Selection
Responsibilities:
o Responsible for Achieved sales target for ATM machines
o Evaluating the location in which the machine will be installed
o Installing ATM machines software
o Handling Accounts Complains for ATM Machines
o Following up with the maintenance department for the Accounts problem solving
o Achieving the clients Satisfaction and surveying on the machine performance
 NPC (mother company of NPC)
Sep 2005 till Jan 2006 Call Center Arab African Bank
Responsibilities:
o Monitoring the performance of cash net machines
o Granting authorization to credit card
o Handling complains concerning the POS and ATM Machines
 National technology Group (NTG)
May 2005 till August 2005 Account Manager
Responsibilities:
o Achieving sales target for the product sold
o Contacting clients for calls
o Assuring the quality and time of delivery for client
o After sales evaluation
 Egypt Soft commerce
Dec 2004 till May 2005 Presales Specialist
Responsibilities:
o Achieving sales target for the product sold
o Contacting clients for calls
o Preparing the elementary technical requirement for the client need
o Coordinating with the company for providing the client with best solution for his needs
o Assuring the quality and time of delivery for client
o After sales evaluation
? Citibank ? Zamalek & MOHANDESSIN- Branch.
July 2002 to Nov 2004 Area Sales coordinator.
 Responsible for Sales team calls schedule
 Assisting in achieving their target
 Team leading sales representatives of the area and ensuring targets achievement
 Team leading sales representatives of the area and ensuring targets achievement
Job duties & Responsibility:
? Direct promoted financial product & services from Citibank to new and existing Customer's and client's as: credit card , current A/c , personal loan , saving A/c And time deposit ; to Clarifying their need's.
? Arranged in away to help customer's find out what they need through deliver High Quality Information and proactive support service , which meet their Need and Enable the bank to achieve it's objective's.
? Assisting with all new products? promotional activities.
? Handling, solving problem's and keep customer's feed-back is positive.
? Report writing contacting that work need from day-to day to deal with all Level's And interact with all other department.
? MÖvenpick Cairo ? Pyramids.
June 2001 ? Dec 2001 Front Desk Agent Cashier.
Jan 2002 ? July Corporate Acc Sales Manager
Hobbies:
Surfing the internet; Listening to music; Reading; swimming and playing football.
TRAINING Courses
Sales Techniques
Body Language
Computer Courses
Financial sales and Marketing training at consumer Finance Citibank
Certifications:
Online certification
VERITAS backup exec for Netware servers and windows serves
https://elearning2.biperf.com/veritas/jsp/ShowCertificate.htm?
LearnerId=375383&AuBlockId=8703
https://elearning2.biperf.com/veritas/jsp/ShowCertificate.htm?
LearnerId=375383&AuBlockId=8704
NetIQ business continuity management
Additional Information:
International Car License & valid passport
N. B.: All original documents are available upon request
-567a7.jpeg)
